As a solution, specialists of the company have proposed to use image system recovery.
After the release of the next cumulative updates for Windows 10 owners of Surface Book 2 had a sneaking suspicion that Microsoft does not test properly its software on its flagship devices.
On the Microsoft forums and Reddit there were complaints from users on the occurrence of blue screen of death after you install cumulative update KB4467682, released on Tuesday for Windows 10 (version 1803). According to them, the system gave an error SYSTEM THREAD EXCEPTION NOT HANDLED. From discussions on Reddit, one user managed to solve the problem, deinstallirovat update, but for others, after deleting the updates expensive Surface Book 2 was completely non-functional.
“For some reason, after deleting the updates my Surface turned into a brick. Now I can’t even get into the OS. Just blue screens and all. I have to reinstall Windows,” complained one user.
During the discussion of the problem on Reddit it has been suggested that the problem could be caused by the incompatibility KB4467682 released simultaneously with firmware updates Surface 2 Book. A firmware update in particular contain updates for multiple drivers from Intel. As previously reported, the Intel driver had been the cause of several problems after installing Windows 10 (version 1809).
It appears Microsoft is aware of the reasons for the problems no more than to users themselves. As a solution, specialists of the company have proposed to use image system recovery.